sprocessbackofc, Author at Sentinel Process Systems, Inc

Fundamental #2 – Honor Commitments

Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for work. If a...

Fundamental #1 – Be a Fanatic About Response Time

Respond to questions and concerns quickly, whether it’s in person, on the phone, or by e-mail. This includes simply acknowledging that we got the question...

2026 ISPE Boston Product Show – October 7, 2026

Join Us at the 2026 ISPE Boston Area Chapter Product Show October 7, 2026 | Foxborough, MA Sentinel Process Systems (SPS) and SPS CleanTech (SPSCT)...

2026 Mid-Atlantic Science & Technology (MAST) In-Person Showcase – May 7, 2026

Join Us at the 2026 Mid-Atlantic Science & Technology (MAST) In-Person Showcase May 7, 2026 | Baltimore, MD Sentinel Process Systems (SPS) and SPS CleanTech...

Fundamental #31 – Keep Things Fun

While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens....

Fundamental #30 – Practice the “Human Touch”

Listen for, and pay attention to, the things that make people unique. Use handwritten notes, personal cards, and timely phone calls to acknowledge them. Genuine...

Fundamental #29 – Take Pride in Our Appearance

Your personal appearance makes a strong statement about the pride you take in your performance. Dress neatly and professionally. The appearance of our work environment...

Fundamental #28 – Communicate to Be Understood

Know your audience. Write and speak in a way that they can understand. Avoid using internal lingo, acronyms, and industry jargon. Use the simplest possible...

Fundamental #27 – Deliver an Effortless Experience

Find ways to make working with you and Sentinel easier. Provide simple and complete instructions. When in doubt, do more rather than pushing the work...

Fundamental #26 – Make a Difference

Be an active part of your community. Give back by contributing your time, effort, and where appropriate, your money, to make your community better. Use...

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