Know your audience. Write and speak in a way that they can understand. Avoid using internal lingo, acronyms, and industry jargon. Use the simplest possible...Read More
Find ways to make working with you and Sentinel easier. Provide simple and complete instructions. When in doubt, do more rather than pushing the work...Read More
Be an active part of your community. Give back by contributing your time, effort, and where appropriate, your money, to make your community better. Use...Read More
We’re all responsible for, and benefit from, the Sentinel image and reputation. Consider how your actions affect our collective reputation and be a proud ambassador...Read More
The best way to influence others is through your own example. Walk the talk. Take responsibility, both formally and informally, to coach, guide, teach, and...Read More
Regularly reevaluate every aspect of your work and our processes to find ways to improve. Don’t be satisfied with the status quo. “Because we’ve always...Read More
Recognizing people doing things right is more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgment and appreciation — in all...Read More
Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Minimize the distractions and let go of the need...Read More