sprocessbackofc, Author at Sentinel Process Systems, Inc

Fundamental #25 – Treasure, Protect, and Promote Our Reputation

We’re all responsible for, and benefit from, the Sentinel image and reputation. Consider how your actions affect our collective reputation and be a proud ambassador...

Fundamental #24 – Be a Mentor

The best way to influence others is through your own example. Walk the talk. Take responsibility, both formally and informally, to coach, guide, teach, and...

Fundamental #23 – Be Relentless About Improvement

Regularly reevaluate every aspect of your work and our processes to find ways to improve. Don’t be satisfied with the status quo. “Because we’ve always...

Fundamental #22 – Show Meaningful Appreciation

Recognizing people doing things right is more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgment and appreciation — in all...

Fundamental #21 – Speak Straight

Speak honestly in a way that helps to make progress. Say what you mean and mean what you say. Be willing to ask questions, share...

Fundamental #20 – Listen Generously

Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Minimize the distractions and let go of the need...

Fundamental #19 – Embrace Change

What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly...

Fundamental #18 – Assume Positive Intent

Work from the assumption that people are good, fair, and honest, and that the intent behind their actions is positive. Set aside your own judgments...

Fundamental #17 – Practice Blameless Problem-Solving

Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our...

Fundamental #16 – Be Curious

In the search for the best solutions, challenge and question what you don’t understand. Don’t accept anything at “face value” if it doesn’t make sense...

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