Fundamentals Archives - Sentinel Process Systems, Inc

Fundamental #6 – Find A Way

Take personal responsibility for making things happen. Respond to every situation by looking for how we can do it, rather than explaining why it can’t...

Fundamental #5 – Work on Yourself

Be a lifelong learner. Seek out and take advantage of every opportunity to gain more knowledge, to increase your skills, and to become a greater...

Fundamental #4 – Do the Right Thing, Always

Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make. If you make a mistake,...

Fundamental #3 – Deliver Results

While effort is important, our customers expect results. Follow-up on everything and take responsibility to ensure that tasks get completed. Set high goals and hold...

Fundamental #2 – Honor Commitments

Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for work. If a...

Fundamental #1 – Be a Fanatic About Response Time

Respond to questions and concerns quickly, whether it’s in person, on the phone, or by e-mail. This includes simply acknowledging that we got the question...

Fundamental #31 – Keep Things Fun

While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens....

Fundamental #30 – Practice the “Human Touch”

Listen for, and pay attention to, the things that make people unique. Use handwritten notes, personal cards, and timely phone calls to acknowledge them. Genuine...

Fundamental #29 – Take Pride in Our Appearance

Your personal appearance makes a strong statement about the pride you take in your performance. Dress neatly and professionally. The appearance of our work environment...

Fundamental #28 – Communicate to Be Understood

Know your audience. Write and speak in a way that they can understand. Avoid using internal lingo, acronyms, and industry jargon. Use the simplest possible...

1 2

Category